Shipping policy

Processing time

Orders are processed within 1-2 business days. Once your order ships, you'll get an email with your tracking number.

Delivery time

Standard delivery takes 5-11 business days after dispatch. We ship worldwide.

Shipping cost

Standard shipping is $3.99. Orders of $100 or more ship free.

Tracking your order

You can follow your package with the tracking number in your shipping confirmation email. Tracking can take 1-2 business days to show its first update.

Customs and import duties

Orders shipped outside the United States may be charged import duties or taxes by the destination country. These charges are set by local customs and are the customer's responsibility.

Shipping address

Please check your shipping address carefully at checkout. If you notice a mistake, email us right away and we'll do our best to update it before your order ships.

Late or missing packages

If your package hasn't arrived within the delivery window, email us at support@wellandhale.com with your order number and we'll look into it right away.